We open new dental clinics, keep them passing IPAC inspections, and hire the right people - so compliance becomes the easiest part of your day.
Tell us about your clinic. We'll walk through your IPAC, training, or staffing needs and recommend next steps.
Prime Dental Management Services provides turn-key dental management solutions designed for Ontario clinics. Founded by Reem Alayan, we specialize in IPAC compliance, staff training, recruitment, and inventory management to help your practice run smoothly and stay inspection-ready.
Customized compliance solutions
Tailored IPAC programs built for your clinic's workflow, layout, and patient volume.
IPAC, CPR-BLS, WHMIS & onboarding
Comprehensive staff training so your team meets every Ontario standard from day one.
Pre-screened dental professionals
RCDSO and CDHO licensing verified. IPAC training confirmed. References checked.
Reduce costs by 14–23%
Streamlined inventory and ordering systems that cut waste and stabilize supply spend.
We open new dental clinics, keep them IPAC compliant and inspection-ready, and hire and manage the teams that run them - for dental clinics, offices and practices across Ontario.
Opening a new dental practice in Ontario is a hundred decisions at once. We build the compliance, IPAC, policy, staffing, and operational foundation so your clinic opens inspection-ready - not scrambling after your first patient.
On-site IPAC audits, sterilization workflow reviews, written protocols, manuals, and inspection-ready reports - built for Ontario dental offices and aligned with Public Health Ontario and RCDSO standards.
Pre-screened Associate Dentists, Registered Dental Hygienists, Dental Assistants (Level I & II), Administrators, Office Managers, Treatment Coordinators, and IPAC Officers. RCDSO / CDHO licensing verified before you review a single resume.
Not sure which service fits your clinic?
Book a free 15-minute consultation and we'll map the right starting point - audit, training, hiring, or a full compliance plan.
Prime DMS also provides CPR/BLS & WHMIS training, IPAC manuals, staff training programs, health & safety and AODA, and ordering & inventory management. See all services
Compliance keeps shifting. Hiring is brutal. Your team is busy running the clinic - not managing manuals. Prime DMS handles the parts of practice ownership that drain your time.
Public health visits feel like a moving target. Documentation is scattered, staff training is out of date, and corrective actions linger after every report.
Hygienists and assistants are hard to find. Onboarding is inconsistent, contracts aren't standardized, and good people leave for clinics that feel more organized.
RCDSO, CDHO, Public Health Ontario, WHMIS, AODA, Ministry of Labour - keeping up with every standard pulls your team away from patient care.
On-site IPAC audits, written protocols, sterilization log templates, and biological-monitoring documentation - so an inspection is just a normal Tuesday.
RCDSO and CDHO licensing verified before you see a resume. Structured 30-60-90 day onboarding plans built around your clinic's culture.
Prime DMS keeps your clinic aligned with every Ontario regulator - and tracks renewals, manuals, and training records on your behalf.
Ready to move from inspection-anxiety to audit-ready?
Most Ontario dental clinics begin working with Prime DMS within one to two weeks. Urgent cases - upcoming inspections, staffing shortages, compliance gaps - are prioritized first.
We start with a free consultation and a full on-site or remote review of your dental clinic - IPAC posture, sterilization workflows, biological monitoring, documentation, staff training records, and operational gaps.
You receive a written plan aligned with RCDSO and Public Health Ontario standards. Clear priorities, timelines, and corrective actions - no jargon, no surprises.
On-site IPAC implementation, CPR/BLS/WHMIS certification, manual and policy development, recruitment, and team onboarding - so your clinic moves from compliant to confident.
Monthly or quarterly check-ins keep you ahead of regulatory updates, staff renewals, and inspection cycles - so compliance becomes the easiest part of your day.
At Prime Dental Management Services, we understand that running a successful dental practice requires more than exceptional clinical care. It demands operational excellence, regulatory compliance, and a well-trained team that works seamlessly together.
We serve dental practices across Ontario, from single-location clinics to multi-site DSOs. Whether you're preparing for an IPAC audit, training new staff, or scaling your operations, Prime DMS provides the expertise, systems, and support you need to succeed.
Prime Dental Management Services brings deep experience in IPAC, RCDSO standards, and dental practice compliance to keep your office fully aligned and audit-ready.
We offer personalized assessments, manuals, and training programs tailored to your clinic's specific compliance needs.
Prime DMS provides ongoing monitoring, updates, and support to keep your dental office safe, efficient, and compliant year-round.
From RCDSO infection control to Ontario public health inspection requirements, we keep your clinic ahead of every regulatory change.
Real feedback from Ontario dental professionals who've partnered with us on compliance, training, and practice management.
"Hi Reem, thank you so much for coming in. The session was wonderful and very informative. All of my team members also found it very helpful to review their infection control requirements. Thank you for the extra resources you provided - we will use those to update the office manual."
"I cannot praise Reem enough for her outstanding services at my dental office. Reem is not just efficient but also incredibly empathetic. The goals and the numbers we reached in the office under her management have never been reached by our business before."
"I find Reem to be very professional. She conducts herself with a serious yet kind and confident manner. Her knowledge of dentistry is obvious and insightful. Honest trainers are hard to find - I highly recommend and endorse her as a trainer and leader."
"This company provides fantastic services. We had the pleasure of having them review our IPAC protocol. The service was prompt, professional, kind and very thorough. We appreciated Reem as a person with great personality and impeccable presentation. Scheduling our yearly IPAC review and training for next year for sure. Thank you."
"Shayma, it was truly a pleasure working with you and Reem and we greatly appreciate the effort and care you put into finding the right fit for our team. We are very happy with our new hire, and excited to have her join the practice. Thank you again for helping make this process such a positive experience."
Join 100+ Ontario clinics that trust Prime DMS
Prime DMS is a licensed recruiter and holds membership in the two bodies that sit closest to the work: the dental industry association and the infection prevention and control association.
Prime DMS places dental staff with Ontario clinics as a licensed recruiter.
The Dental Industry Association of Canada, the national body for dental manufacturers, distributors, laboratories and service providers.
diac.caInfection Prevention and Control Canada, the professional association behind the IPAC standards Ontario dental clinics are assessed against.
ipac-canada.orgCompliance playbooks, inspection-prep checklists, hiring advice, and operations tactics - written for dental office owners and managers.
AODA applies to every dental clinic with at least one employee. The training you must provide, what larger clinics must document, and how to stay compliant.
Read articleHow often to run biological (spore) tests, the three types of sterilizer monitoring, and exactly what to do when a spore test fails.
Read articleWho qualifies as a designated IPAC officer, the training required, and the year-round responsibilities of the role in an Ontario dental clinic.
Read articleHow long you must keep dental records in Ontario, what a complete record includes, PHIPA privacy duties, and secure storage and destruction.
Read articleThe RCDSO 500 CFU/mL waterline standard, how often to test, the daily maintenance routine, and what inspectors expect to see documented.
Read articleHow the CDCP works for Ontario clinics in 2026 - billing through Sun Life, the April 2026 changes, and coordinating with provincial programs.
Read articleQuick answers about IPAC compliance, training, recruitment, and clinic operations for Ontario dental practices.
Our IPAC audits include a full in-clinic inspection, sterilization workflow review, documentation assessment, risk identification, corrective recommendations, and a compliance checklist aligned with Public Health Ontario and RCDSO standards.
Yes. We help your clinic become inspection-ready by fixing compliance gaps, updating manuals and documentation, training your team, and ensuring sterilization workflows and biological monitoring records meet Public Health Ontario expectations.
Yes. Every Ontario dental clinic is required to have a designated IPAC officer responsible for developing, maintaining, and overseeing the clinic's infection prevention and control program. Prime DMS can recruit and place qualified IPAC officers or help your existing team member become certified.
Clinics should review IPAC regularly - especially when staff, equipment, procedures, regulations, or inspection findings change. Most Ontario clinics benefit from annual reviews plus ongoing documentation updates.
Yes. We provide certified CPR and BLS for adult, child, and infant - including AED usage and emergency response protocols - and WHMIS 2015 compliant training tailored to dental settings. Available on-site or virtual.
CPR/BLS certifications are typically valid for 2–3 years; WHMIS and most other certifications must be renewed annually or bi-annually. Prime DMS tracks training schedules so nothing lapses before inspections.
Dentists, hygienists, assistants, sterilization staff, office managers, and any team member exposed to workplace hazards. We help clinics keep completion records, renewal tracking, and inspection-ready documentation organized.
Associate Dentists, Registered Dental Hygienists (RDH), Dental Assistants (Level I and II), Dental Administrators, Receptionists, Office Managers, Treatment Coordinators, and IPAC Officers. Every candidate has RCDSO or CDHO licensing verified, IPAC and CPR/BLS training confirmed, and references checked.
Most clinics see qualified candidates within 1 to 3 weeks. Dental hygienist roles in competitive GTA markets may take slightly longer given current supply constraints across Ontario.
Yes. We build employment contracts, staff handbooks, job descriptions, structured 30-60-90 day onboarding plans, performance review frameworks, and retention strategies aligned with Ministry of Labour and AODA requirements.
Yes. We offer monthly and quarterly support plans covering compliance, staff training, inventory systems, and operational improvements - so compliance stays current as your clinic and regulations evolve.
Most clinics can begin within 1 to 2 weeks. We prioritize urgent cases such as upcoming public health inspections, staffing shortages, or compliance concerns.
Our service area runs from Ottawa to Windsor - Toronto, Mississauga, Brampton, Hamilton, Burlington, Oakville, Vaughan, Markham, Kitchener-Waterloo, London and Niagara among them - covering both single-location practices and growing multi-site dental groups.
Still have questions?
Talk to our team about your clinic's specific compliance, training, or recruitment needs - a 15-minute consultation is free and no-pressure.
Prime DMS travels to Ontario dental clinics for IPAC audits, staff training, and on-site placement support - across the corridor from Ottawa to Windsor, including Toronto and the wider GTA.
Downtown core, North York, Scarborough, Etobicoke
Square One, Port Credit, Streetsville, Erin Mills
Bramalea, Heart Lake, Mount Pleasant
Downtown, Ancaster, Dundas, Stoney Creek
Aldershot, Tyandaga, Alton
Bronte, Glen Abbey, Uptown Core
Woodbridge, Maple, Concord, Thornhill
Unionville, Cornell, Cathedraltown
Centretown, Kanata, Orléans, Barrhaven
Downtown, Walkerville, Riverside, South Windsor
Book a free consultation and we'll show you exactly how Prime Dental Management Services can keep your Ontario clinic inspection-ready, well-staffed, and efficiently run.