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Prime DMS - Trusted by 70+ Ontario dental clinics

Prime DMS - IPAC compliance, training & recruitment for Ontario dental clinics.

We help Ontario dental clinics pass inspections, train staff, and hire the right people - so compliance becomes the easiest part of your day.

  • Pass IPAC audits with zero deficiencies
  • RCDSO, CDHO & WHMIS certified staff
  • Pre-screened dental hires in 1–3 weeks
Prime Dental Management Services team supporting Ontario dental clinics with IPAC compliance, staff training, and recruitment
  • 70+
    Ontario clinics supported
  • 100%
    IPAC compliance rate
  • 100+
    Dental professionals trained
  • 34+
    Years of dental expertise
Get started

Book your free Ontario dental compliance consultation.

Tell us about your clinic. We'll walk through your IPAC, training, or staffing needs and recommend next steps.

  • Free 15-min compliance call
  • No obligation, no pressure
  • Reply within 1 business day

By submitting you agree to be contacted by Prime DMS. We never share your information.

Aligned with:Public Health Ontario alignedRCDSO infection control standardsCDHO licensing verifiedAODA accessibility complianceWHMIS 2015 workplace safety
IPAC compliance audits and infection prevention support for Ontario dental clinics
About Prime DMS

Elevating Ontario dental practices through compliance, training & smart operations.

Prime Dental Management Services provides turn-key dental management solutions designed for Ontario clinics. Founded by Reem Alayan, we specialize in IPAC compliance, staff training, recruitment, and inventory management to help your practice run smoothly and stay inspection-ready.

  • Customized compliance solutions

    Tailored IPAC programs built for your clinic's workflow, layout, and patient volume.

  • IPAC, CPR-BLS, WHMIS & onboarding

    Comprehensive staff training so your team meets every Ontario standard from day one.

  • Pre-screened dental professionals

    RCDSO and CDHO licensing verified. IPAC training confirmed. References checked.

  • Reduce costs by 14–23%

    Streamlined inventory and ordering systems that cut waste and stabilize supply spend.

Our Services

Specialized support for Ontario dental clinics

From IPAC audits and infection control compliance to staff training, recruitment, and inventory management - we build safer, more efficient, more compliant practice systems.

IPAC compliance audits and infection prevention support for Ontario dental clinics

IPAC Compliance & Audits

On-site IPAC audits, sterilization workflow reviews, written protocols, manuals, and inspection-ready reports - built for Ontario dental offices and aligned with Public Health Ontario and RCDSO standards.

  • On-site IPAC audit & risk assessment
  • Sterilization workflow review
  • Updated manuals & written protocols
  • Inspection-ready documentation
Learn more
CPR BLS and WHMIS training for dental teams and dental offices in Ontario

CPR, BLS & WHMIS Training

Certified CPR and BLS for adult, child, and infant - AED usage, emergency protocols - plus WHMIS 2015 training. On-site or virtual delivery with hands-on manikin practice and renewal tracking.

  • CPR / BLS (adult, child, infant + AED)
  • WHMIS 2015 compliant training
  • On-site or virtual delivery
  • Certificate & renewal tracking
Learn more
Dental recruitment and staff training support for Ontario dental clinics

Dental HR & Recruitment

Pre-screened Associate Dentists, Registered Dental Hygienists, Dental Assistants (Level I & II), Administrators, Office Managers, Treatment Coordinators, and IPAC Officers. RCDSO / CDHO licensing verified before you review a single resume.

  • RDH, DA, admin & office manager roles
  • RCDSO / CDHO licensing verified
  • Employment contracts & onboarding
  • 1–3 week typical placement
Learn more
Inventory and ordering management support for Ontario dental clinics

Ordering, Inventory & Management

Stock-level optimization, vendor systems, and waste reduction for Ontario dental clinics. Typical clinics save 14–23% on supply spend while improving daily operations and predictability.

  • Stock-level optimization
  • Vendor & ordering systems
  • Waste reduction protocols
  • 14–23% supply cost savings
Learn more

Not sure which service fits your clinic?

Book a free 15-minute consultation and we'll map the right starting point - audit, training, hiring, or a full compliance plan.

The challenge & the fix

Running a dental clinic in Ontario is harder than it should be.

Compliance keeps shifting. Hiring is brutal. Your team is busy running the clinic - not managing manuals. Prime DMS handles the parts of practice ownership that drain your time.

Without Prime DMS
  • Inspection anxiety

    Public health visits feel like a moving target. Documentation is scattered, staff training is out of date, and corrective actions linger after every report.

  • Hiring and turnover

    Hygienists and assistants are hard to find. Onboarding is inconsistent, contracts aren't standardized, and good people leave for clinics that feel more organized.

  • Compliance overwhelm

    RCDSO, CDHO, Public Health Ontario, WHMIS, AODA, Ministry of Labour - keeping up with every standard pulls your team away from patient care.

With Prime DMS
  • Audit-ready, every day

    On-site IPAC audits, written protocols, sterilization log templates, and biological-monitoring documentation - so an inspection is just a normal Tuesday.

  • A pipeline of pre-screened talent

    RCDSO and CDHO licensing verified before you see a resume. Structured 30-60-90 day onboarding plans built around your clinic's culture.

  • One partner for every standard

    Prime DMS keeps your clinic aligned with every Ontario regulator - and tracks renewals, manuals, and training records on your behalf.

Ready to move from inspection-anxiety to audit-ready?

How we work

A clear four-step path from inspection-anxiety to audit-ready confidence.

Most Ontario dental clinics begin working with Prime DMS within one to two weeks. Urgent cases - upcoming inspections, staffing shortages, compliance gaps - are prioritized first.

Certified CPR, BLS and WHMIS training for dental teams in Ontario
  1. Discovery & Compliance Audit

    We start with a free consultation and a full on-site or remote review of your dental clinic - IPAC posture, sterilization workflows, biological monitoring, documentation, staff training records, and operational gaps.

  2. Customized Action Plan

    You receive a written plan aligned with RCDSO and Public Health Ontario standards. Clear priorities, timelines, and corrective actions - no jargon, no surprises.

  3. Implementation & Training

    On-site IPAC implementation, CPR/BLS/WHMIS certification, manual and policy development, recruitment, and team onboarding - so your clinic moves from compliant to confident.

  4. Ongoing Monitoring & Support

    Monthly or quarterly check-ins keep you ahead of regulatory updates, staff renewals, and inspection cycles - so compliance becomes the easiest part of your day.

Why Prime DMS

Comprehensive solutions for Ontario dental practices.

At Prime Dental Management Services, we understand that running a successful dental practice requires more than exceptional clinical care. It demands operational excellence, regulatory compliance, and a well-trained team that works seamlessly together.

We serve dental practices across Ontario, from single-location clinics to multi-site DSOs. Whether you're preparing for an IPAC audit, training new staff, or scaling your operations, Prime DMS provides the expertise, systems, and support you need to succeed.

Comprehensive dental clinic compliance and operations support
  • Proven Expertise in Dental Compliance

    Prime Dental Management Services brings deep experience in IPAC, RCDSO standards, and dental practice compliance to keep your office fully aligned and audit-ready.

  • Customized IPAC & Compliance Support

    We offer personalized assessments, manuals, and training programs tailored to your clinic's specific compliance needs.

  • Trusted Long-Term Compliance Partner

    Prime DMS provides ongoing monitoring, updates, and support to keep your dental office safe, efficient, and compliant year-round.

  • Deep Understanding of Provincial Regulations

    From RCDSO infection control to Ontario public health inspection requirements, we keep your clinic ahead of every regulatory change.

Client Stories

What dentists and clinic leaders say about Prime DMS

Real feedback from Ontario dental professionals who've partnered with us on compliance, training, and practice management.

"Hi Reem, thank you so much for coming in. The session was wonderful and very informative. All of my team members also found it very helpful to review their infection control requirements. Thank you for the extra resources you provided - we will use those to update the office manual."
Dr. Aatika Ahmed
Dr. Aatika Ahmed Dentistry Professional Corporation
"I cannot praise Reem enough for her outstanding services at my dental office. Reem is not just efficient but also incredibly empathetic. The goals and the numbers we reached in the office under her management have never been reached by our business before."
Dr. Noor Sabri
Eledent Dentistry
"I find Reem to be very professional. She conducts herself with a serious yet kind and confident manner. Her knowledge of dentistry is obvious and insightful. Honest trainers are hard to find - I highly recommend and endorse her as a trainer and leader."
Angie Drinic
CEO & Founder, DentCents
"This company provides fantastic services. We had the pleasure of having them review our IPAC protocol. The service was prompt, professional, kind and very thorough. We appreciated Reem as a person with great personality and impeccable presentation. Scheduling our yearly IPAC review and training for next year for sure. Thank you."
Dr. Ghada Ibrahim
Google Review - Local Guide
"Shayma, it was truly a pleasure working with you and Reem and we greatly appreciate the effort and care you put into finding the right fit for our team. We are very happy with our new hire, and excited to have her join the practice. Thank you again for helping make this process such a positive experience."
Dr. S.S.
Dentist and Practice Owner

Join 70+ Ontario clinics that trust Prime DMS

FAQ

Frequently asked questions

Quick answers about IPAC compliance, training, recruitment, and clinic operations for Ontario dental practices.

IPAC & Compliance

  • Our IPAC audits include a full in-clinic inspection, sterilization workflow review, documentation assessment, risk identification, corrective recommendations, and a compliance checklist aligned with Public Health Ontario and RCDSO standards.

  • Yes. We help your clinic become inspection-ready by fixing compliance gaps, updating manuals and documentation, training your team, and ensuring sterilization workflows and biological monitoring records meet Public Health Ontario expectations.

  • Yes. Every Ontario dental clinic is required to have a designated IPAC officer responsible for developing, maintaining, and overseeing the clinic's infection prevention and control program. Prime DMS can recruit and place qualified IPAC officers or help your existing team member become certified.

  • Clinics should review IPAC regularly - especially when staff, equipment, procedures, regulations, or inspection findings change. Most Ontario clinics benefit from annual reviews plus ongoing documentation updates.

Training & Certifications

  • Yes. We provide certified CPR and BLS for adult, child, and infant - including AED usage and emergency response protocols - and WHMIS 2015 compliant training tailored to dental settings. Available on-site or virtual.

  • CPR/BLS certifications are typically valid for 2–3 years; WHMIS and most other certifications must be renewed annually or bi-annually. Prime DMS tracks training schedules so nothing lapses before inspections.

  • Dentists, hygienists, assistants, sterilization staff, office managers, and any team member exposed to workplace hazards. We help clinics keep completion records, renewal tracking, and inspection-ready documentation organized.

Recruitment & Staffing

  • Associate Dentists, Registered Dental Hygienists (RDH), Dental Assistants (Level I and II), Dental Administrators, Receptionists, Office Managers, Treatment Coordinators, and IPAC Officers. Every candidate has RCDSO or CDHO licensing verified, IPAC and CPR/BLS training confirmed, and references checked.

  • Most clinics see qualified candidates within 1 to 3 weeks. Dental hygienist roles in competitive GTA markets may take slightly longer given current supply constraints across Ontario.

  • Yes. We build employment contracts, staff handbooks, job descriptions, structured 30-60-90 day onboarding plans, performance review frameworks, and retention strategies aligned with Ministry of Labour and AODA requirements.

Clinic Operations

  • Yes. We offer monthly and quarterly support plans covering compliance, staff training, inventory systems, and operational improvements - so compliance stays current as your clinic and regulations evolve.

  • Most clinics can begin within 1 to 2 weeks. We prioritize urgent cases such as upcoming public health inspections, staffing shortages, or compliance concerns.

  • We support dental clinics across Toronto, Mississauga, Brampton, Hamilton, Burlington, Oakville, Vaughan, Markham, the Greater Toronto Area, and Ontario-wide - both single-location practices and growing multi-site dental groups.

Still have questions?

Talk to our team about your clinic's specific compliance, training, or recruitment needs - a 15-minute consultation is free and no-pressure.

Service Areas

On-site dental compliance support across the GTA & Ontario

Prime DMS travels to Ontario dental clinics for IPAC audits, staff training, and on-site placement support - covering Toronto, the Greater Toronto Area, and clinics province-wide.

Cities & neighbourhoods we serve

  • Toronto

    Downtown core, North York, Scarborough, Etobicoke

  • Mississauga

    Square One, Port Credit, Streetsville, Erin Mills

  • Brampton

    Bramalea, Heart Lake, Mount Pleasant

  • Hamilton

    Downtown, Ancaster, Dundas, Stoney Creek

  • Burlington

    Aldershot, Tyandaga, Alton

  • Oakville

    Bronte, Glen Abbey, Uptown Core

  • Vaughan

    Woodbridge, Maple, Concord, Thornhill

  • Markham

    Unionville, Cornell, Cathedraltown

Outside the GTA? We support dental clinics across Ontario - including Kitchener-Waterloo, London, Ottawa, Niagara, and Barrie. Remote IPAC audits and virtual training are also available.
Call (647) 807-9122
Partner with Prime DMS

Ready to make compliance the easiest part of your day?

Book a free consultation and we'll show you exactly how Prime Dental Management Services can keep your Ontario clinic inspection-ready, well-staffed, and efficiently run.

Office
5063 N Service Rd, Burlington, ON
Hours
Monday - Friday, 9am - 5pm ET

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By submitting this form you agree to be contacted by Prime DMS about your enquiry. We never share your details.

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